App Support
Have a question or issue? We're here to help.
Email: support@awakeamerica.com
We typically respond within 1–2 business days.
Email: support@awakeamerica.com
We typically respond within 1–2 business days.
FAQ
How do I submit a prayer request?
Open the app, tap the Prayer Wall, and select "Submit a Prayer." Write your prayer, choose whether to share it publicly or keep it private, and tap Submit. All prayers are reviewed before appearing publicly.
Why is my prayer pending review?
All submitted prayers go through a brief moderation review to ensure the community remains safe and respectful. Most prayers are approved within 24 hours.
How do I turn on or off notifications?
Go to your device Settings → Notifications → AWAKE America and toggle notifications on or off. You can also manage notification categories inside the app under Settings.
How do I delete my account?
To permanently delete your account and all associated data, email us at support@awakeamerica.com with the subject line "Delete My Account." We will process your request within 7 business days. Note that this action is permanent and cannot be undone.
Open the app, tap the Prayer Wall, and select "Submit a Prayer." Write your prayer, choose whether to share it publicly or keep it private, and tap Submit. All prayers are reviewed before appearing publicly.
Why is my prayer pending review?
All submitted prayers go through a brief moderation review to ensure the community remains safe and respectful. Most prayers are approved within 24 hours.
How do I turn on or off notifications?
Go to your device Settings → Notifications → AWAKE America and toggle notifications on or off. You can also manage notification categories inside the app under Settings.
How do I delete my account?
To permanently delete your account and all associated data, email us at support@awakeamerica.com with the subject line "Delete My Account." We will process your request within 7 business days. Note that this action is permanent and cannot be undone.
Delete Your Account
You can delete your account directly from within the app:
- Open the app and go to Settings
- Tap Profile Information
- Scroll down and tap Delete Account
- Confirm the action when prompted
What gets deleted
- Your profile and personal information
- Your submitted prayer requests and praises
- Your notification preferences and settings
Please note
- This action is permanent and cannot be undone
- Deleted accounts cannot be recovered
- You will be logged out automatically once deletion is complete
or enter your registered email to receive your account deletion link:
- Open the app and go to Settings
- Tap Profile Information
- Scroll down and tap Delete Account
- Confirm the action when prompted
What gets deleted
- Your profile and personal information
- Your submitted prayer requests and praises
- Your notification preferences and settings
Please note
- This action is permanent and cannot be undone
- Deleted accounts cannot be recovered
- You will be logged out automatically once deletion is complete
or enter your registered email to receive your account deletion link:
Contact us
Send us a message and we’ll respond shortly.
Thank you for sharing with us
Your submission has been received and we appreciate your contribution!
By submitting the form you will also be signed up to receive weekly prayer update emails. You can opt out at any time.